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FAQ

The Ins And Outs of How We Do Business

  • What areas do you cover?
    We cover Lincolnshire, Nottinghamshire, Sheffield, Doncaster, Newark, Hull, Derby, Leicester, Loughborough and Peterborough Area
  • What is the Carpet Cleaning Procedure?
    The Service Involves - Vacuum the carpet - Pre treat the carpet i.e stain removing - Clean the carpet with our carpet cleaning hot water extraction machine - Remove as much excess moisture from the carpet - Pack our tools away
  • What is the oven cleaning procedure?
    The Service Involves - Strip the oven of all it’s accessories (Racks, Liners, Shelves etc) - Soak in a solution dip tank situated in the technicians van This provides a deep clean and removes all traces of dirt, grease & carbon deposits Long term it makes it easier to maintain the cleanliness of the oven - No unpleasant odours and we use non-caustic products - Oven Restored back to it’s shiny condition and ready to use straight after the clean is done as we use non-caustic products
  • What is the upholstery cleaning procedure?
    What the service involves - Assess the condition of the upholstery including spot testing - Vacuum the upholstery to remove dust and ground in dirt - Pre treat the upholstery to loosen grease and dirt - Rinse and extract using deodorisers and detergents - Remove excess moisture - Finish
  • Is the VAT and Callout fee included in the price?
    YES! The price we give you always includes VAT, Callout cost and Labour cost. So there is no hidden costs! If you need the same day booking, there might be a small extra charge as it would count as an emergency call out.
  • Can I get same day booking?
    Depending on availability. If you need the same day booking, there might be a small extra charge as it would count as an emergency callout.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We accept card and cash, you pay after the clean is done for you and you are happy with the results!

Cancellation Policy

We will need to be notified 48 hours before the booking date.
There is a cancelation fee if 48 hours notice is not given.

Satisfaction Guarantee

We pride our selves on offering exceptional customer service and service. 

Reviews

Abbey Swanston

“Had Kristian come today and he's done an amazing job cleaning my carpet :)would recommend 100%”

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